If you want to earn the respect of the people you lead, an important lesson to learn regarding how you interact with them is this: BE A LEADER, NOT A FRIEND. This might seem strange, but the fact is when a leader seeks popularity by trying to be friends with the people he leads, he undermines his own leadership. These three insights provide justification for this:
First is the experience of an entrepreneur called Chris Myers, which he shared in a Forbes article titled “How I Learned That Employees Need A Leader, Not A Friend”. He said when you try and be friends with your employees (or subordinates) instead of being a leader, it causes the following:
These are some of the things that happen when you try to be a friend instead of a leader.
Secondly, seek respect not popularity from those you lead. It is a mistake to seek the popularity of subordinates as Theodore Roosevelt learned (before he became President of the United States of America). When he was assistant Secretary for the Navy, and war was declared on Spain in 1898, he resigned his position and volunteered for the army, where he was second in command in one of three volunteer regiments set up to supplement the army. The regiment was put through a crash training course prior to being deployed, and during this course, Roosevelt learned an important lesson. In his bid to seek popularity with his men, Roosevelt would relax with them without creating clear boundaries. His immediate boss admonished him about this, pointing out his mistake. Roosevelt “realized that while he had gained the affection of his troops, he had not established the proper space between himself and his men” In his own words, he said, “…it is the greatest possible mistake to seek popularity.” This experience taught him how important it was to strike the right balance between affection for him by his troops and their respect for him.
Finally, don’t try and be friends with your direct reports. Someone in a case study of Michael Jordan’s transition from basketball player to team owner shared this lesson: “A boss should always treat people with dignity and respect. But a boss should not try and be friends with his or her direct reports. If you attempt to straddle the line and remain a friend while becoming a boss there is a good chance you will lose the friendship - and be an ineffective leader”. As the owner of the NBA's Charlotte Hornets, Michael Jordan became not only a team owner but also a member of the committee of owners that negotiates revenue-sharing contracts with the NBA Players Association. Though he used to be a player, he was now an owner sitting on the other side of the table when it came to financial negotiations with players of which he used to be one. In other words, the interests he now represented had totally changed. It would not have been in his own interest to continue to behave like a player when he was no longer one. When you try to be friends with those you lead, you risk not only losing the friendship but also not being effective as a leader.
Being a leader and being a friend of those we lead are mutually exclusive. It's either one or the other. People need leadership, and this requires us to do what is needed such as taking a difficult decision that impacts someone negatively or shaking things up for the team’s benefit. If friendship with team members takes priority over our leadership role, we are unlikely to succeed as leaders. I acknowledge this is more difficult in our environment where lines of relationships are easily blurred, and the boundaries created by a leader can be easily misunderstood.
If you are in a leadership position, you should think of the purpose and needs of your team and let this be the underlying consideration for every decision. Trying to be popular results in a focus on narrow interests, which will undermine you as a leader. Leadership requires you to be able to make the right decisions (no matter how hard), even if the cost means being labelled negatively and being seen as unpopular. If you want to be popular you will do things that please people in the short term, but someone who wants to be respected will think of the long term and do the difficult things that are required even if people don’t immediately understand or accept them.
Let me leave you with this question: Are you able to make difficult decisions even if those decisions will make you unpopular or do you avoid taking difficult decisions because you don’t want to be unpopular?
